Frequently asked questions
What clothing can be used?
I can make a keepsake from most fabric and it does not have to be made exclusively from clothing. A keepsake can also be made from horse rugs and dog beds/blankets. Please ensure that all items are clean and washed before sending them.
Is a Keepsake Bear and a Memory Bear the same thing?
The Keepsake Bear and a Memory Bear are usually the same design, the difference is the clothing the Bear us made from. A Keepsake Bear is most often made from baby grows or sentimental clothing - a school uniform for example. A Memory Bear is often made from clothing belonging to someone that is no longer with us. Both Bears are full of sentimental memories for those that receive them.
How many items of clothing are required?
The more items you send me, the greater choice I have to create you a truly personalised keepsake. As a rough guide, I recommend at least:
I used a Royal Mail tracked and recorded service. This service gives extra security if your keepsake should get lost in the post. Fortunately it has not happened yet and I intend to keep it thay way!
How to I order a keepsake?
If you would like to order a keepsake, have a look through the various designs and decide which one you would like. Please click the 'buy it now' button and complete the drop down boxes. You will be asked if you wish to add embriodered details, such as a name and date of birth.
Is a keepsake machine washable?
I would not recommend machine washing a keepsake.
How long will it take to receive my keepsake?
The time scale from me receiving your items, making and returning your keepsake to you is on average 4 to 6 weeks. However, this is just a rough estimate and does vary. When I receive your items, I will message to acknowledge receipt and advise as to the current time scale.
Is a keepsake a toy?
the simple answer is NO. Due to the nature of the item and the products used, a keepsake cannot be CE tested. A keepsake should not be given to a child under the age of 14 years and is for display purposes only.